Our products combine the power of nature with innovative technologies. We use only the finest natural ingredients and are committed to sustainability, ethical practices, and delivering real results for your skin.

Yes, SOOFFE is completely cruelty-free. We believe in creating products that are good for you and the planet, without harming animals.

Yes! Our products are formulated to be suitable for various skin types, from dry to oily and sensitive. We provide detailed information on each product so you can easily choose the best one for your skin.

We ship worldwide! Whether you're in the Netherlands, Europe, or beyond, we ensure that your order is delivered safely and quickly.

Yes! Sign up for our newsletter and follow us on social media to stay updated on exclusive discounts, offers, and new product launches.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment directly on the courier’s website.

Delivery times depend on your location and the shipping method you selected at checkout. Typically, orders within Europe arrive within 3-7 business days, while international orders may take longer.

If an item is missing from your order, please contact our customer service team with your order

If you didn’t receive your order confirmation, please check your spam or junk folder. If you still can’t find it, please contact our customer service, and we’ll be happy to resend the confirmation.

Once an order is placed, we cannot change the shipping address. If you notice an issue with your address, please contact us immediately, and we’ll try to assist you before the order is dispatched.

We offer a 14-day return policy on all products. If you're not completely satisfied with your purchase, you can return the item within 14 days of receiving it, provided it is in its original condition and packaging.

To return an item, simply visit our returns page, where you'll find detailed instructions. You'll need to fill out a return form and send the product back to us in its original, unopened condition. We'll process your return once we receive the item.

Customers are responsible for the return shipping costs unless the product is faulty or damaged upon arrival. We recommend using a trackable shipping service to ensure your return reaches us safely.

Once we receive your returned item, we will process your return within 5-7 business days. If your return is approved, your refund will be issued to your original payment method.

You will receive a full refund for the product price, excluding any shipping fees, as long as the return meets our policy requirements. Refunds will be processed to your original payment method.

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